Merchant Coordinator

We are looking for a proactive and detail-oriented Merchant Coordinator to manage merchant relationships, coordinate daily operations, resolve merchant queries, and ensure smooth business processes. The ideal candidate should have strong communication, coordination, and problem-solving skills.

Key Responsibilities

- Coordinate with merchants for day-to-day business operations.
- Build and maintain strong relationships with existing merchants.
- Handle merchant queries, issues, and escalations promptly.
- Coordinate with internal teams to ensure smooth operations and timely resolution of concerns.
- Maintain accurate merchant records, reports, and documentation.
- Follow up with merchants regarding pending tasks, updates, and operational requirements.
- Monitor merchant performance and ensure compliance with company policies.




- Support merchant onboarding and provide assistance throughout the onboarding process.
- Required Skills & Qualifications

- 13 years of experience in merchant coordination, operations, customer support, or a related role.
- Excellent verbal and written communication skills.
- Good coordination, follow-up, and relationship management skills.
- Proficiency in MS Excel, Google Sheets, and basic computer applications.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and work in a fast-paced workplace.

Salary & Benefits

- In-hand Salary: 25,000 – 45,000 per month, depending on experience and skills.
- Full-time employment.
- Opportunity for professional growth and career development.

📌 Merchant C (Gurugram)
🏢 VKG Labels
📍 Gurugram