Position: Program Ambassador, Enterprise Services

Experience: 6+ Years

Location: Hyderabad(Onsite)

The Role

As a Program Ambassador, Enterprise Services, you will act as the strategic advisor and relationship lead for a Global 500 partners Direct Source program. You will oversee program success, build alignment between hiring initiatives and business objectives, and exercise independent judgment in resolving workforce challenges. This role requires a balance of program design, workforce analytics, and high-level relationship management.

- Build, implement, and continuously improve a best-in-class Direct Source program tailored to the needs of our global partner.
- Collaborate with partner executives and hiring leaders to shape workforce strategies aligned with corporate goals and market conditions.
- Develop and execute a strategic program roadmap, including initiatives to improve talent pipelines, workforce diversity, and long-term scalability.
- Analyze market data, workforce trends,



and competitive activity to produce actionable insights that inform program decisions.
- Act as the primary liaison for program escalations related to service delivery, billing, workforce performance, or policy, applying discretion and judgment in issue resolution.
- Lead regular program governance meetings, reporting on KPIs, fulfillment, and workforce strategy effectiveness to both internal leadership and partner executives.
- Provide advisory guidance to hiring managers and internal delivery teams, ensuring best practices in recruitment and program compliance.
- Become a subject matter expert in the partners culture, strategic initiatives, and workforce priorities to ensure program alignment and success.

Adept with tools such as ATS platforms and workforce management systems.

📌 Program Ambassador, Enterprise Services (Hyderabad)
🏢 Tundra Technical Solutions
📍 Hyderabad