- Design, develop, and implement Genesys Cloud Contact Center solutions to meet business requirements.
- Collaborate with stakeholders to gather requirements and provide technical guidance on solution design.
- Develop and maintain high-quality code that meets industry standards and best practices.
- Troubleshoot and resolve complex technical issues related to Genesys Cloud Contact Center.
- Participate in code reviews and contribute to the improvement of the overall codebase quality.
- Work closely with the testing team to ensure thorough testing and validation of developed solutions.
Job Requirements
- Strong understanding of Genesys Cloud Contact Center architecture and features.
- Experience with programming languages such as Java or JavaScript.
- Familiarity with agile development methodologies and version control systems like Git.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a team workplace and communicate technical ideas clearly.
- Strong analytical and critical thinking skills with the ability to make informed decisions.