Job description:

Key Responsibilities:

- Having experience in both Jira admin and development role.
- Administer and manage Jira, Jira Service Management, Confluence, and Crowd in Data Centre environment.
- Configure and maintain workflows, custom fields, screens, permission schemes, and notification schemes.
- Integrate Atlassian tools with CI/CD and DevOps tools such as Jenkins, Bamboo and Bitbucket.
- Implement automation and scripting using Groovy, Script Runner, REST APIs, and Jira Automation.
- Design and maintain dashboards, filters, and reports for project tracking and stakeholder visibility.
- Troubleshoot complex L2/L3 issues, perform root cause analysis, and optimise system performance.
- Ensure security, SSO, access control, and compliance across Atlassian tools.
- Collaborate with Agile, ITSM, and DevOps teams to support delivery and operational workflows.
- Experience managing medium to large-scale Atlassian environments (1,0005,000+ users)

Required Skills & Experience:

- Experience in Atlassian administration.
- Robust hands-on expertise in Jira,



Jira Service Management, Confluence, and Crowd.
- Solid understanding of Agile (Scrum, Kanban) and ITSM frameworks.
- Hands-on experience with automation, scripting (Groovy / REST APIs), and workflow customisation.
- Familiarity with Identity Access Management, LDAP, SSO, and enterprise authentication systems.
- Experience integrating Atlassian tools with DevOps platforms (Jenkins, Bamboo, and Bitbucket).
- Strong problem-solving, troubleshooting, and communication skills.

Additional/Optional Skill:

- Exposer to Atlassition Cloud (JIRA, Confluence & Crowd)
- Experience in Data Centre to Cloud migration projects.
- DevOps experience with CI/CD pipelines, automation, and release processes.
- Atlassian ACP certifications (ACP-100, ACP-120, ACP-610).
- Experience managing medium to large-scale Atlassian environments (1,000–5,000+ users).
- Strong documentation, stakeholder management, and training skills.

📌 JIRA Developer & Administrator (Bengaluru)
🏢 Celcom Solutions Global
📍 Bengaluru