Responsibilities:

Having 8-12 years of experience, this position will be responsible for supporting enterprise content management development, administration, and integration initiatives. ,

- Design, develop, enhance, and maintain enterprise content management solutions using IBM FileNet P8, IBM Content Manager OnDemand (CMOD), and IBM Content Navigator (ICN).
- Create, configure, and maintain FileNet object stores, document classes, metadata models, security configurations, and workflows.
- Configure and support CMOD application groups, folders, indexing configurations, and archive management processes.
- Develop and customize IBM Content Navigator desktops, repositories, viewers, plug-ins, and integrations.
- Support the complete document lifecycle including document capture, preprocessing, ingestion, archival, retrieval, and retention management.
- Develop, maintain, and troubleshoot applications using Java and C#/.NET technologies.
- Design, develop, and support web services and integrations deployed on IBM WebSphere Application Server.
- Support document capture and scanning workflows using Formworks or similar document capture solutions.
- Perform application deployment, configuration, debugging, and enhancement activities across development, test, and production environments.
- Administer and troubleshoot clustered, load-balanced ECM environments, ensuring system availability, reliability, and performance.
- Work with Oracle and SQL Server databases for application support, troubleshooting, reporting, and performance tuning.
- Analyze business and system requirements and prepare technical design and support documentation. ,
- Utilize ServiceNow for incident, access, and change management activities.
- Participate in production support activities including incident resolution, root cause analysis, performance tuning, software upgrades, and system maintenance.
- Collaborate with business analysts, architects, QA teams, infrastructure teams, and operations teams to deliver scalable ECM solutions.




- Ensure compliance with coding standards, SDLC processes, quality practices, and documentation requirements. ,
- Participate in peer reviews, testing, release management, and after-hours production support as required.

Required Skills:

- 8-12 years of experience in Enterprise Content Management (ECM) application development and support. ,
- Robust hands-on experience with IBM FileNet P8.
- Experience with IBM Content Manager OnDemand (CMOD).
- Experience with IBM Content Navigator (ICN) administration and customization.
- Proven experience designing and implementing FileNet object models, workflows, metadata structures, and document management solutions.
- Strong development experience using Java and C#/.NET technologies.
- Experience working with Web Services, APIs, XML, JSON, and system integrations
- Strong knowledge of Oracle and MS SQL Server databases.
- Experience supporting IBM WebSphere Application Server environments.
- Familiarity with Subversion (SVN) or other source control systems.
- Experience troubleshooting complex application, integration, and infrastructure issues.
- Strong analytical, problem-solving, and communication skills. ,
- Ability to work independently and manage multiple priorities in a fast-paced production environment. ,

Preferred Skills:

- Experience with Formworks or other enterprise document capture/scanning solutions.
- Experience developing IBM Content Navigator plug-ins and custom integrations.
- Experience supporting high-availability, clustered, and load-balanced ECM environments.
- Knowledge of enterprise workflow automation and business process management concepts.
- Experience with ServiceNow, ALM tools, and SDLC governance processes.
- Experience in Healthcare, Medicaid, or Government solutions environments.
- Exposure to ECM modernization, cloud migration, or digital transformation initiatives.
- Experience with CI/CD, DevOps practices, and automated deployment processes.

Strong understanding of enterprise document retention, records management, and compliance requirements

Shift time - 2pm -11pm IST

Work mode - Remote

📌 ECM Developer (FileNet) (Bengaluru)
🏢 Gainwell Technologies
📍 Bengaluru