Role & responsibilities:

• Build and support basic no-code/low-code workflows, forms, automation, and process improvement solutions.

- Assist in developing AI-driven use cases and productivity solutions using workflow automation, collaboration, and AI platforms.
- Support scripting, automation, API integration, and operational efficiency initiatives.
- Identify repetitive tasks and suggest opportunities for automation and operational improvement.
- Work with team members to understand business challenges and suggest practical technology-based solutions.
- Support cloud-based infrastructure, productivity platforms, and modern workplace technologies under team guidance.
- Participate in troubleshooting activities and assist in identifying root causes for technical issues.
- Monitor alerts, service requests, and operational tasks using IT management and monitoring tools.
- Contribute to process documentation, SOPs, knowledge base articles, and technical documentation.
- Participate in testing,



validation, and continuous improvement activities for current tools, processes, and solutions.
- Learn and follow best practices related to IT operations, cloud technologies, security, governance, and compliance.

• Collaborate with cross-functional teams and actively participate in discussions, brainstorming sessions, and project activities.

- Continuously explore new technologies, automation ideas, AI capabilities, and modern IT practices to improve productivity and user experience.

Preferred candidate profile:

- Microsoft 365 and collaboration tools
- Cloud technologies
- Networking fundamentals
- Basic understanding of AI tools and platforms
- Basic scripting knowledge in PowerShell or Python
- Exposure to DevOps, Terraform, or automation tools
- Understanding of APIs and integrations

📌 AI & Automation Engineer (Ahmedabad)
🏢 Analytix Business Solutions
📍 Ahmedabad