We are looking for an experienced F&B; Supervisor to oversee daily restaurant operations, ensure excellent guest service, and maintain the highest standards of food quality, hygiene, and hospitality at ITC Grand Central.
Key Responsibilities
- Supervise daily restaurant and food service operations.
- Lead and guide service staff to ensure smooth operations.
- Ensure excellent guest service and handle guest complaints professionally.
- Coordinate with the kitchen team for timely food service.
- Monitor table setup, service standards, cleanliness, and hygiene.
- Manage staff duty allocation, attendance, and shift scheduling.
- Ensure compliance with hotel SOPs, food safety, and service standards.
- Monitor inventory, restaurant supplies,
and operational requirements.
- Assist in billing, cash handling, and daily sales reporting.
- Support the F&B; Manager in achieving guest satisfaction and operational targets.
Candidate Requirements
- Diploma or degree in Hotel Management or Hospitality.
- 35 years of experience in Food & Beverage service, preferably in a 4-star or 5-star hotel.
- Experience in restaurant operations, fine dining, or luxury hotel service.
- Robust leadership, communication, and guest-handling skills.
- Knowledge of food service standards, hygiene, and hotel SOPs.
- Ability to manage a team and work in rotational shifts.
**Preferred Candidates:** F&B; Supervisors currently working in reputed 5-star hotels or luxury hospitality establishments.