- Handle inbound and outbound customer calls professionally.
- Respond to customer queries and provide accurate information.
- Maintain customer interaction records and follow-up details.
- Update customer information in the CRM or designated system.
- Escalate complex customer issues to the appropriate team.
- Ensure a positive customer experience and maintain confidentiality.
- Follow company policies and customer service standards.
Required Skills
- Valuable verbal communication skills in Hindi.
- Basic English communication skills are an advantage.
- Basic computer knowledge.
- Good listening, interpersonal, and problem-solving skills.
- Positive attitude and customer-focused approach.
📌 Telecaller (Hisar)
🏢 Prakash Chemtex India
📍 Hisar
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