We are looking for a dynamic and customer-focused skilled with strong Russian and Arabic language proficiency to join our growing international team. The ideal candidate will be responsible for managing customer interactions, ensuring exceptional service delivery, and building strong relationships with global customers.
This role is ideal for professionals who have experience working with international clients, luxury brands, premium services, or high-value customer segments.
Role & responsibilities
- Handle inbound and outbound customer interactions through calls, emails, and chat.
- Provide exceptional customer support in Russian, Arabic, and English.
- Build strong relationships with international customers.
- Address customer concerns and ensure timely resolution.
- Maintain process compliance and quality standards.
- Collaborate with cross-functional teams to enhance customer experience.
- Deliver service excellence in a target-driven environment.
- Maintain accurate customer records and reports.
Preferred candidate profile
Fluent in Arabic (Read, Write & Speak)
Excellent English Communication
Strong Voice Process Experience
Customer Relationship Management
International Client Handling
Problem Solving & Negotiation Skills
Stakeholder Management
Process & Quality Compliance
B.Tech / BE Degree.(Mandatory)
📌 International Customer Support Executive (Russian & Arabic) (Hyderabad)
🏢 Latinem
📍 Hyderabad
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