International Customer Support

- Experience: Minimum 6 months

- Location: Noida

- Work Mode: Work From Office

- Working Days: 5 Days a Week

- Shifts: Rotational

- Cab: Both-side cab facility

- Salary: 3.5-5.25LPA Based on Experience and Additional benefits.

Key Responsibilities

- Handle customer queries and concerns through call/chat professionally.

- Provide clear, step-by-step resolutions to customers.

- Maintain a positive and customer-centric communication style.

- Ensure high customer satisfaction and service quality.

- Maintain accurate records of customer interactions.

- Identify customer requirements and provide appropriate solutions.

- Adapt quickly to new processes, tools, and technologies.

- Follow defined processes,



quality standards, and compliance guidelines.

- Manage multiple chats efficiently while maintaining accuracy.

Required Skills

- Excellent verbal and written English communication.

- Good typing speed and accuracy.

- Strong grammar, comprehension, and sentence formation.

- Good customer-handling and problem-solving skills.

- Strong attention to detail.

- Ability to multitask and work under pressure.

- Positive, polite, and skilled approach.

POC

Aditi - (phone hidden)

Paras - (phone hidden)

📌 Customer Support Executive (Noida)
🏢 Tech Mahindra
📍 Noida