We are hiring a Telesales Executive to handle client communication and lead generation in the Research and Development domain. The role involves connecting with PhD scholars and researchers, explaining our academic and research support services, and converting inquiries into active projects. Candidates should have valuable English communication skills, sales confidence, and the ability to maintain long-term client relationships.
Key Responsibilities:
Make outbound calls to prospective scholars and research professionals.
Explain services related to PhD research assistance and academic development.
Maintain call records and follow up regularly for conversions.
Support the Business Development team with client coordination and updates.
Achieve set sales and conversion targets.
Build relationships with potential clients, Conduct market research to identify new business opportunities, Follow up with clients through calls, emails, and meetings, Collaborate with internal teams to ensure customer satisfaction, Understand customer needs and present suitable solutions.