Job Description BAMS Doctor

Company: Herbal Chakra Private Limited
Department: Customer Consultation / Sales
Location: Noida, Sector 142
Job Type: Full-Time

Job Purpose

To provide Ayurvedic consultations to customers, understand their health and wellness requirements, recommend suitable Ayurvedic products, and drive product sales through effective counselling, cross-selling, and upselling.

Key Responsibilities

- Conduct consultations with customers to understand their health concerns, lifestyle, and wellness needs.
- Provide appropriate Ayurvedic guidance within the scope of professional qualifications and clinical expertise.
- Recommend suitable Herbal Chakra products based on customer requirements and product suitability.
- Drive product sales through effective counselling, cross-selling, and upselling.
- Explain product benefits, usage instructions, and precautions clearly to customers.
- Follow up with customers to understand their experience, address queries, and encourage repeat purchases.
- Build customer trust through professional communication and personalised recommendations.
- Maintain consultation records, customer feedback, and sales-related data.
- Coordinate with the sales and customer support teams to improve customer experience and conversion rates.
- Achieve assigned consultation, conversion, and revenue targets.





Eligibility Criteria

- Qualification: BAMS (Bachelor of Ayurvedic Medicine and Surgery) from a recognised institution.
- Valid registration with the applicable State or National Register, as required for the role.
- Positive communication and customer counselling skills.
- Basic understanding of Ayurvedic products, treatments, and wellness practices.
- Sales-oriented mindset with the ability to recommend products ethically.
- Freshers and experienced candidates may apply.

Key Performance Indicators (KPIs)

- Number of customer consultations handled.
- Consultation-to-purchase conversion rate.
- Product upselling and cross-selling performance.
- Revenue generated through consultations.
- Repeat purchases and customer retention.
- Customer satisfaction and quality of consultation records.

Required Skills

- Strong verbal communication and counselling skills.
- Customer relationship management.
- Product knowledge and the ability to explain benefits clearly.
- Sales conversion and objection-handling skills.
- Professional, customer-focused, and target-oriented approach.

Role Objective: To combine Ayurvedic expertise with customer counselling and ethical product recommendations to enhance customer satisfaction and drive business growth.

📌 Bams Doctor (Noida)
🏢 Herbal Chakra
📍 Noida