Job Title: Spanish Translator / Medical Interpreter (On-Call)
Job Summary
We are seeking a fluent Spanish Translator/Medical Interpreter to support patient
communication by providing real-time interpretation between patients, healthcare
providers, and support agents. The role involves translating conversationos accurately and
professionally during live calls to ensure clear understanding and high-quality patient
service.
Key Responsibilities
- Provide real-time telephonic interpretation between:
- Patient and Customer Support Agent
- Healthcare Provider and Patient
- Agent and Provider (if required)
- Accurately translate medical and non-medical conversations from English to Spanish and Spanish to English.
- Maintain confidentiality and comply with HIPAA regulations.
- Ensure tone, intent, and meaning are conveyed accurately without omission or addition.
- Assist in clarifying medical instructions, appointment details,
billing inquiries, and general patient concerns.
- Remain neutral and professional during sensitive healthcare discussions.
- Document call details if required as per process guidelines.
- Be available on-call during assigned shifts.
Required Qualifications
- Fluency in Spanish and English (spoken and written).
- Proven experience as a Medical Interpreter, Spanish Translator, or similar role preferred.
- Knowledge of medical terminology (preferred).
- Strong listening, communication, and interpersonal skills.
- Ability to handle sensitive and confidential information.
- Comfortable working in a healthcare or BPO workplace.
Preferred Skills
- Experience in US Healthcare or call center environment.
- Familiarity with HIPAA guidelines.
📌 Spanish Interpreter (India)
🏢 Sunshine Pediatric And Family Clinic Private
📍 India
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