- Tele-Consulting & Conversion: Conduct outbound telephonic pitches to qualified warm/hot leads, explaining Home Loan (HL) and Loan Against Property (LAP) products.
- End-to-End Execution: Drive the entire loan lifecycle from the first phone call, through digital login, up to final loan disbursal.
- Eligibility Assessment: Interview applicants over the phone to understand their financial profiles, evaluate income, and check debt repayment capacities.
- Digital Documentation: Guide customers seamlessly through the digital document collection process and verify soft copies for accuracy and compliance.
- Partner Coordination: Maintain strong virtual relationships with Bank and NBFC credit teams via phone/email to expedite approvals and clear pipeline bottlenecks.
- CRM Management:
Maintain real-time data entries and meticulous updates of all lead interactions within the company CRM.
Preferred candidate profile
- Experience: Minimum 1 year of mandatory experience in Home
- Loan / Mortgage / LAP Telesales or Inside Sales.
- (Please note: Candidates with only field-sales experience will not be shortlisted).
- Communication: Exceptional verbal communication in Hindi & English with solid active listening and persuasion skills
- Location & Work Mode: Must be comfortable working full-time out of our office in Sector 44, Gurgaon (Pure Desk Job / No Field Work).
- Skills: Solid understanding of basic mortgage calculations (FOIR, CIBIL scores, ROI) and familiarity with digital login procedures.