Key Responsibilities:

- Review aging reports and follow up on overdue invoices.
- Handle inbound/outbound calls and emails with international customers.
- Ensure timely collection of outstanding payments.
- Perform account reconciliations and resolve billing discrepancies.
- Send payment reminders and dunning letters.
- Escalate delinquent accounts as required.
- Coordinate with internal teams to resolve customer payment issues.
- Update collection trackers and maintain accurate records.
- Adhere to SOPs, controls, and compliance requirements.

Requirements:

- 0-3 years of experience in Collections.
- Excellent verbal and written English communication skills.
- Strong negotiation and customer handling skills.
- Positive knowledge of MS Excel.




- Ability to work independently in a remote environment.
- Work From Home
- Candidates must be based in Tamil Nadu
Any Graduate
International Voice Process
Freshers with excellent communication skills can also apply
Immediate Joiners Preferred

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email protected]

Share your resume to below email ID

Email: [email protected]

📌 Associate Collections - International Voice (WFH) (Chennai)
🏢 Sutherland
📍 Chennai