Member-only hotel rates are the first promise CREW makes. This role is the person who makes that promise true.
We are looking for a commercially sharp Assistant Manager - Hotel Supply Partnerships to build CREWs directly contracted hotel portfolio. You will sit down with hotels, resorts and regional chains across our priority markets and negotiate the rate, the inclusions and the terms that let a CREW member book a stay that is visibly better than what theyd get on any public OTA.
Half this job is deal-making. The other half is a daily discipline: knowing every morning where CREWs rate stands against the market on the properties that matter, spotting the parity break or the undercut the day it appears, and doing something about it before a member sees a cheaper price elsewhere.
This is a build role, not a maintenance one. The portfolio is early: youll be working from where our members actually travel and where were currently losing bookings on price, and closing those gaps property by property, city by city. Youll also own what happens after the signature - getting the rate loaded,
mapped and live, holding the hotel to the terms when a member is standing at the front desk, and renewing on better commercials next season.
Were looking for someone with genuine hotel supply-side experience - OTA, bedbank or wholesaler, TMC, hotel chain sales or revenue management, or a DMC - who has signed contracts themselves and knows the commercial vocabulary cold. The ideal candidate is street-smart in a negotiation, comfortable arguing a rate with data in hand, and has the ownership to chase a contract from first meeting to first booking without waiting for perfect clarity.
Key Responsibilities
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