- Act as voice of the customers in the organization.
- Gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization.
- Play a crucial role in creating customer loyalty and retention.
- Well-versed on the technical side of the organization's products/offerings and should be able to share insight and tips on how to use features and troubleshoot.
- Work as contributed team member under very moderate supervision.
- Build up on domain expertise along with technical skills.
- Work on relatively complex problems using standard concepts and principles using their knowledge and judgement.
- Require certain level of work experience and assist the junior professionals.
Qualifications
- University Degree or equivalent experience and minimum 3 years of prior relevant experience.
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