Role & responsibilities

- Welcome guests and ensure a pleasant dining experience.
- Assist guests with menu selections and provide recommendations.
- Handle guest complaints professionally and resolve issues promptly.
- Ensure timely and accurate food and beverage service.

- Allocate duties to service staff and monitor their performance.
- Brief the team before each shift regarding reservations, special requests, and daily promotions.
- Train and guide service staff on service standards and SOPs.
- Ensure proper grooming, discipline, punctuality, and teamwork.

- Supervise table setup, table turnover, and overall restaurant readiness.
- Coordinate with the kitchen and bar teams for timely order delivery.
- Monitor order accuracy and ensure proper serving procedures.
- Check reservations,



guest seating, and special dining arrangements.
- Ensure smooth opening and closing procedures.

Preferred candidate profile

- Excellent communication and interpersonal skills.
- Solid guest-handling and complaint-resolution abilities.
- Team leadership and staff coordination.
- Knowledge of food and beverage service standards.
- Basic knowledge of POS systems and restaurant billing.
- Problem-solving and decision-making skills.
- Time management and multitasking abilities.
- Knowledge of hygiene, sanitation, and food safety practices.

📌 Steward I Captains (Bengaluru)
🏢 Pebble Street Hospitality
📍 Bengaluru