Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

28 Oct
|
G&S career consultancy
|
Gurugram

28 Oct

G&S career consultancy

Gurugram

JOB DESCRIPTIONHiring for Multiple Openings – Gurgaon (Work From Office)

Company: G&S; Career Consultancy

Location: Gurgaon

Employment Type: Full-Time, Permanent

Working Days: Monday to Saturday / Rotational Shifts, as applicable

- 1. Inside Sales Executive – InternationalExperience: 6 months – 3 years
- Salary: ₹25,000 – ₹32,000 per month
- Process: International Voice – Outbound Sales
- Working Days: 5.5 days per week

- 2. Customer Support Executive – Voice/OTAExperience: Fresher – 1 year
- Salary: ₹21,000 – ₹25,000 per month
- Process: Inbound / Select Outbound Voice
- Working Days: 6 days per week

- 3. Holiday Sales Executive – OTAExperience: 6 months – 3 years
- Salary: ₹23,500 – ₹28,000 per month
- Process: Voice / Sales
- Working Days: 6 days per week

- 4. Travel Campaign ExecutiveExperience: 6 months – 1 year (as per documents)
- GDS Knowledge: Mandatory — candidates must have good knowledge of Amadeus, Galileo, or Sabre
- Salary: Up to ₹30,000 in hand
- Working Days: 6 days per week

JOB DESCRIPTIONHiring for Multiple Openings – Gurgaon (Work From Office)

Company: G&S; Career Consultancy

Location: Gurgaon

Employment Type: Full-Time, Permanent

Working Days: Monday to Saturday / Rotational Shifts, as applicable

- 1. Inside Sales Executive – InternationalExperience: 6 months – 3 years
- Salary: ₹25,000 – ₹32,000 per month
- Process: International Voice – Outbound Sales
- Working Days: 5.5 days per week

- 2. Customer Support Executive – Voice/OTAExperience: Fresher – 1 year
- Salary: ₹21,000 – ₹25,000 per month
- Process: Inbound / Select Outbound Voice
- Working Days: 6 days per week

- 3. Holiday Sales Executive – OTAExperience: 6 months – 3 years




- Salary: ₹23,500 – ₹28,000 per month
- Process: Voice / Sales
- Working Days: 6 days per week

- 4. Travel Campaign ExecutiveExperience: 6 months – 1 year (as per documents)
- GDS Knowledge: Mandatory — candidates must have good knowledge of Amadeus, Galileo, or Sabre
- Salary: Up to ₹30,000 in hand
- Working Days: 6 days per week

Key Responsibilities

- Handle customer calls, enquiries, and sales opportunities.
- Convert leads and achieve monthly sales targets.
- Assist customers with flight, hotel, and holiday bookings.
- Handle booking modifications, cancellations, refunds, and ticketing, where applicable.
- Maintain accurate customer and booking records in CRM.
- Coordinate with internal teams, airlines, hotels, and suppliers.
- Resolve customer queries and provide timely solutions.
- Follow company SOPs, quality standards, and TAT/SLA requirements.

Requirements

- Graduate in any discipline.
- Excellent communication skills in English and Hindi.
- Relevant experience in sales, BPO, customer support, OTA, or travel.
- Solid customer-handling, problem-solving, and negotiation skills.
- Comfortable working in a target-driven environment.
- Willingness to work from the office and rotational shifts, where applicable.
- Strong GDS knowledge is mandatory for Travel Campaign roles.

What We Offer

- Competitive salary packages.
- Performance-based incentives, where applicable.
- Product and process training.
- Career growth opportunities.
- Opportunity to work with reputed travel, OTA, and international process teams.

Apply Now

Interested candidates can share their updated CV with:

G&S; Career Consultancy

Gaurav Verma

Email: [email protected]

Contact: +91 (phone hidden)

📌 Customer Support Executive (Gurugram)
🏢 G&S career consultancy
📍 Gurugram

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