Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

28 Oct
|
Vindhya e infomedia
|
Bengaluru

28 Oct

Vindhya e infomedia

Bengaluru

vCustomer Support ExecutiveJob Title: Customer Support Executive

Location: Bengaluru

Employment Type: Full-Time

Experience: Freshers & Experienced

Salary: ₹17,000 – ₹22,000 per month

Job SummaryWe are looking for a customer-focused and enthusiastic Customer Support Executive to handle customer queries, provide accurate information, resolve complaints, and ensure a positive customer experience.

- Key ResponsibilitiesHandle customer queries through calls, emails, and chat.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer complaints professionally and within the required timeframe.
- Maintain accurate records of customer interactions.
- Follow company policies, processes, and quality standards.
- Escalate complex issues to the concerned team when required.
- Maintain a skilled and polite communication style.
- Achieve assigned quality, productivity, and customer satisfaction targets.




- Coordinate with internal teams to resolve customer-related issues.
- Required SkillsGood verbal and written communication skills.
- Basic computer knowledge.
- Good customer-handling and problem-solving skills.
- Ability to work under pressure and meet targets.
- Willingness to work in rotational shifts, if required.
- Basic knowledge of MS Office, email, and internet browsing.
- EligibilityEducation: 12th Pass / Any Graduate
- Experience: Freshers can apply; customer support experience is an advantage.
- Candidates should be comfortable communicating with customers professionally.
- BenefitsCompetitive salary
- Training provided for freshers
- Growth and career development opportunities
- Supportive work environment
- Incentives may be provided based on process/company policy

📌 Customer Support Executive (Bengaluru)
🏢 Vindhya e infomedia
📍 Bengaluru

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