vCustomer Support ExecutiveJob Title: Customer Support Executive
Location: Bengaluru
Employment Type: Full-Time
Experience: Freshers & Experienced
Salary: ₹17,000 – ₹22,000 per month
Job SummaryWe are looking for a customer-focused and enthusiastic Customer Support Executive to handle customer queries, provide accurate information, resolve complaints, and ensure a positive customer experience.
- Key ResponsibilitiesHandle customer queries through calls, emails, and chat.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer complaints professionally and within the required timeframe.
- Maintain accurate records of customer interactions.
- Follow company policies, processes, and quality standards.
- Escalate complex issues to the concerned team when required.
- Maintain a skilled and polite communication style.
- Achieve assigned quality, productivity, and customer satisfaction targets.
- Coordinate with internal teams to resolve customer-related issues.
- Required SkillsGood verbal and written communication skills.
- Basic computer knowledge.
- Good customer-handling and problem-solving skills.
- Ability to work under pressure and meet targets.
- Willingness to work in rotational shifts, if required.
- Basic knowledge of MS Office, email, and internet browsing.
- EligibilityEducation: 12th Pass / Any Graduate
- Experience: Freshers can apply; customer support experience is an advantage.
- Candidates should be comfortable communicating with customers professionally.
- BenefitsCompetitive salary
- Training provided for freshers
- Growth and career development opportunities
- Supportive work environment
- Incentives may be provided based on process/company policy
📌 Customer Support Executive (Bengaluru)
🏢 Vindhya e infomedia
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.