- Customer Assistance: Greet customers warmly, understand their requirements, and assist them in selecting clothing, sizes, colors, and styles.
- Product Knowledge: Provide accurate information about products, pricing, fabric, sizes, offers, promotions, and store policies.
- Customer Queries: Handle customer questions, complaints, and feedback professionally and promptly.
- Sales Support: Support the sales team in achieving store sales targets and enhancing customer satisfaction.
- Billing and Payments: Assist with billing, payment processing, exchanges, and returns in accordance with store policies.
- Visual Merchandising: Help maintain attractive product displays, organized shelves, and proper product arrangement.
- Inventory Support: Assist with stock checking, replenishment, size availability, and product tagging when required.
- Customer Relationship Management: Build positive relationships with customers and encourage repeat visits.
- Store Maintenance: Maintain cleanliness, fitting room organization, and a neat shopping workplace.
- Teamwork: Coordinate with colleagues and the store manager to ensure smooth daily store operations.
📌 Customer Care Executive (Chennai)
🏢 Reliance digital
📍 Chennai
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