- Oversee day-to-day operations of the Ludhiana branch
- Manage and mentor counselors, front-desk, and support staff
- Drive lead conversion and ensure targets for visa consultations and IELTS/PTE enrollments are met
- Handle client escalations and ensure high service quality
- Coordinate with marketing for local lead generation and walk-ins
- Monitor branch P&L;, staff attendance, and daily reporting
- Build relationships with partner universities/colleges and visa agencies
- Ensure compliance with visa documentation and consultancy processes

Requirements:

- Bachelor’s degree (MBA preferred)
- 3+ years of experience in a visa/immigration consultancy, education, or similar service-sales environment, with at least 1 year in a supervisory/managerial role
- Solid knowledge of visa processes (Canada, Australia, UK, etc.) and IELTS/PTE landscape preferred
- Excellent communication, leadership, and client-handling skills
- Target-driven with strong sales/counseling background
- Proficiency in Punjabi, Hindi, and English

📌 Branch Manager (Ludhiana)
🏢 Win Your English And Consultancy
📍 Ludhiana