Job Description: Fitness Consultant (FC)

Location:** Bangalore

Role Summary:

The Fitness Consultant is responsible for interacting with gym members, understanding their fitness goals, recommending suitable Personal Training programmes, and converting potential customers into PT clients.

This role is ideal for someone with strong communication and sales skills who enjoys interacting with people and building a career in the fitness industry.

Key Responsibilities

1. Member Engagement & Lead Generation

- Interact with gym members to understand their fitness goals and training requirements.

- Identify potential customers interested in personal training (PT).

- Generate leads through gym-floor interactions, referrals, and member engagement.

- Build strong relationships with members and understand their fitness needs.

2. PT Sales & Customer Conversion

- Explain personal training packages, benefits, and available programmes to members.

- Conduct consultations to understand customer requirements and recommend suitable PT plans.

- Follow up with interested members through calls, WhatsApp, and in-person interactions.

- Achieve assigned monthly PT sales and revenue targets.

- Handle customer questions and objections to improve conversions.

- Promote relevant PT packages and offers to prospective customers.

3. Customer Relationship Management

- Build and maintain positive relationships with existing and prospective members.

- Follow up with clients to understand their experience and encourage continued engagement.

- Coordinate with personal trainers to ensure smooth client onboarding and session scheduling.





- Support customer retention through regular communication and follow-ups.

4. CRM & Reporting

- Maintain accurate records of leads, consultations, follow-ups, and sales conversions.

- Update CRM systems and sales trackers regularly.

- Track daily sales performance and progress against assigned targets.

- Prepare basic sales and follow-up reports.

5. Coordination & Teamwork

- Work closely with the fitness manager, customer success team, and personal trainers.

- Coordinate consultations and PT programme discussions.

- Participate in sales meetings and performance reviews.

- Contribute ideas to improve lead conversion, member engagement, and PT sales.

Qualifications & Experience

- Experience in sales, customer service, fitness, or a related field is preferred.

- Freshers with strong communication and sales aptitude may be considered.

- Strong verbal communication and interpersonal skills.

- Comfortable interacting with customers and handling sales conversations.

- Basic knowledge of MS Excel/Google Sheets is an advantage.

- Interest in fitness, wellness, and the gym industry.

Key Skills & Attributes

- Strong sales and negotiation skills.

- Customer-focused approach.

- Confidence in communicating with members.

- Ability to handle objections and close sales.

- Target-orientated and proactive mindset.

- Good follow-up and relationship-building skills.

- Positive attitude and willingness to learn.

What We Offer

- Market-competitive salary with performance-based incentives.

- Opportunity to develop sales and customer relationship skills.

- Exposure to the fitness and wellness industry.

- Access to gym facilities and services.

- Career growth opportunities within

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