· Attend to guests courteously and deal promptly with their requests and queries. Should Collect guest feedback forms and do any possible first hand service recovery steps.

· Welcome guests during check-in and giving a fond farewell to guest while checkout.

· Handling guest complaints and concerns in an efficient and timely manner.

· Coordinating and multi-tasking job duties in a busy environment.

· Have up to date information on Park and their facilities.

· Providing excellent customer service as per standards.

· Maintain up-to date information Park rates, current promotions, offers and packages.

· Collect Guest feedback during guest departure along with his likes and dislikes.

· Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.





· Should be able to handle all guests without bias or prejudice.

· Adhere to strict staff grooming and hygiene

· Positive command of the English language is essential, both written and verbal

· Must possess strong organization time management skills, attention to detail.

· Must be guest service focused and a team player.

· Positive attitude and outgoing personality is essential.

· Must be able to work shifts - days, evenings, weekends and holidays.

· Professional in demeanor and presentation.

· Personable, enthusiastic, self-motivated and able to work independently.

📌 Guest Relation Executive (Hyderabad)
🏢 Gr Solutions
📍 Hyderabad