We are seeking a skilled Desktop & Network Engineer (L2) to manage and support end-user computing, network infrastructure, and IT systems. The candidate should have robust troubleshooting skills and experience in desktop support, networking, and IT security.

Key Responsibilities:

- Provide Level 2 support for desktops, laptops, printers, and IT peripherals.
- Troubleshoot hardware, software, OS, and network-related issues.
- Trouble Shoot All Types of Antivirus (SOPHOS / Sequarite / Acronis)
- Manage LAN/WAN, Wi-Fi, VPN, switches, routers, Network Printers (All In One) and Basic firewall configurations.
- Administer Active Directory, Microsoft O365, and user access management.
- Monitor system performance, perform updates, backups, and preventive maintenance.
- Ensure IT security compliance, patch management, and endpoint protection.
- Maintain IT asset inventory and technical documentation.
- Coordinate with vendors and provide technical support to employees. & responsibilities

Required Skills:

- Windows OS, Active Directory, Microsoft 365
- TCP/IP,



DNS, DHCP, VLAN, VPN
- Wifi / Antivirus / Outlook / ALL OS
- Firewall and Network Security
- Complete Hardware & Software Troubleshooting
- Backup & Recovery Solutions
- Basic Server Administration

Key Competencies: Strong problem-solving skills, communication, customer focus, and ability to work independently and in a team environment.

Role: Hardware and Networks - Other

Industry Type: Hardware & Networking

Department: Engineering - Hardware & Networks

Employment Type: Full Time, Permanent

Role Category: Hardware and Networks - Other

Education

UG: Any Graduate

Key Skills

Desktop Engineering, Operating System Installation, Antivirus, Outlook Configuration, MS Office 365,

Hardware Networking, Computer Assembling, LAN Troubleshooting, LAN Configuration, WiFi Devices, NAS, Firewall Management, Network Troubleshooting, Onsite Support, Field Support

📌 Desktop & Network Engineer (Mumbai)
🏢 Graftronics.
📍 Mumbai