- Supervise day-to-day operations of the assigned restaurant / F&B; outlet.
- Lead and guide stewards and service staff during shifts.
- Ensure excellent guest service and prompt resolution of guest queries.
- Manage table setup, order taking, food & beverage service and billing coordination.
- Coordinate with the kitchen to ensure timely and accurate service.
- Maintain hygiene, cleanliness and service standards.
- Handle shift opening/closing activities and ensure proper handover.
- Monitor guest satisfaction and support upselling of food & beverage items.
Candidate Profile:
- 1–4 years of experience in F&B; service / restaurants / hotels / resorts.
- Good communication and guest-handling skills.
- Ability to lead a team and manage busy shifts.
- Positive attitude, grooming and solid customer-service orientation.
- Hospitality / Hotel Management qualification preferred.