IT Domain Pre-Sales InternBharat Ops | Pune, Maharashtra | Hybrid (2–3 days in office)

About Bharat OpsBharat Ops helps Indian SMEs identify business problems, understand their operational requirements, and discover suitable technology solutions. We work with businesses across manufacturing, inventory, production, sales, operations, and automation.

We focus on understanding the business problem first and connecting businesses with relevant solutions.

Role Overview

We are looking for a confident communicator interested in IT pre-sales, business analysis, and technology consulting.

Your primary responsibility will be to handle inbound enquiries, follow up with interested business owners, understand their initial requirements, and schedule Solution Calls with our Case Analyst.

You will receive structured training in business analysis, requirement gathering, IT solutions, and consultative selling. This role is an opportunity to learn how technology solutions are identified and evaluated for real business problems.

Key Responsibilities

1. Inbound Lead Management

- Handle incoming enquiries from digital marketing campaigns and other Bharat Ops channels.
- Contact interested business owners who have submitted enquiries.
- Follow up with inbound leads through phone calls and WhatsApp.
- Understand their initial interest, business context, and willingness to discuss their requirements.
- Maintain accurate lead statuses and follow-up records in the CRM.
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2. Solution Call Scheduling

- Explain the purpose of a Bharat Ops Solution Call to prospective clients.
- Schedule qualified and interested business owners for calls with the Case Analyst.
- Confirm appointments and send reminders to improve attendance.




- Reschedule missed appointments and nurture interested leads for future calls.
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3. Business Analysis Training

- Learn how to identify business problems and understand operational challenges.
- Receive training in requirement gathering, process understanding, and preliminary problem qualification.
- Learn how businesses use ERP, CRM, task management, manufacturing software, and automation tools.
- Gradually understand how business requirements are translated into technology solutions.
- Observe Solution Calls and learn how business analysts diagnose problems and recommend suitable solutions.
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4. Pre-Sales and Client Communication

- Explain Bharat Ops’ approach and the value of a Solution Call.
- Communicate professionally with business owners, managers, and decision-makers.
- Understand common objections and learn how to address them without making unrealistic promises.
- Coordinate with the internal team to ensure a smooth experience from initial enquiry to Solution Call.
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Training and Learning Opportunities

No prior IT pre-sales or business analysis experience is required.

We provide training in:

- IT domain pre-sales and consultative communication
- Business analysis fundamentals
- Requirement gathering and problem identification
- ERP, CRM, manufacturing software, and business automation
- Lead qualification and CRM management




- Client communication, follow-ups, and appointment management
- Understanding the solution discovery and evaluation process
- Candidate ProfileBBA, B.Com, MBA, or a related graduate background; students and recent graduates may apply.
- Solid verbal communication skills in English and Hindi; Marathi is an advantage.
- Comfortable speaking with business owners over the phone.
- Good listening skills and the ability to communicate clearly.
- Organized, consistent, and comfortable managing follow-ups.
- Willingness to learn IT solutions and business processes.
- Basic computer skills and familiarity with spreadsheets are desirable.
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We value communication, curiosity, discipline, and learning ability more than prior technical knowledge.

- Compensation and Work Arrangement
- Monthly stipend: ₹8,000 Fixed + Incentives
- Work mode: Hybrid, with 2–3 days per week at our Pune office.
- Training: Structured, hands-on training in IT pre-sales and business analysis.
- Career growth: Opportunity to progress into business analysis, IT pre-sales, or Case Progress Executive responsibilities based on performance and aptitude.
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Who Should Apply?

This role is suitable for someone who wants to begin a career in IT pre-sales, business analysis, or technology consulting without needing a technical background at the outset.

If you enjoy speaking with people, understanding business challenges, and learning how technology solves real operational problems, this role offers practical exposure to the IT consulting and pre-sales domain.

Apply to join Bharat Ops and learn how business problems become technology opportunities.

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