Role & responsibilities

- Work with clients to understand business workflows, technical requirements, and desired outcomes.
- Translate customer needs into detailed solution specifications.
- Recommend product features, integrations, and configurations that align with customer goals.
- Develop solution architecture documents and implementation plans.
- Lead end-to-end implementation projects, ensuring on-time and high-quality delivery.
- Define project scope, timelines, deliverables, and milestones.
- Facilitate regular check-ins with stakeholders and provide project updates.
- Ensure clients are fully enabled to use the solution independently after go-live.
- Review system performance and user feedback after deployment.
- Provide recommendations for enhancements or process improvements.
- Transition accounts smoothly to Customer Success or Support teams.




- Work closely with Sales during pre-sales to scope opportunities and provide solution demonstrations.
- Collaborate with Product to communicate feature requests or recurring customer needs.
- Provide insights from the field to improve product roadmap and implementation processes.

Preferred candidate profile

- Minimum of 5 to 8 years experience in a warehousing Audit/solutions & Implementation environment.
- Degree or equivalent skilled qualification in Logistics or Supply Chain Management.
- Concept Knowledge in ERP or Inventory Management Systems.
- Effective communication in both English and excellent inter personal skills.
- Strong analytical skills with sound computer literacy.

📌 Assistant Manager (Chennai)
🏢 Logiwiz Logistics India
📍 Chennai