Company Description Dream Fly Vacation is a B2B tour operator specializing in international tours and customized travel packages. The company partners with over 1,000 agents to help travelers pick their ideal destination and enjoy a seamless vacation experience. Clients can save up to 20% on a wide range of travel packages, making global travel more accessible and cost-effective.
Dream Fly
Vacation focuses on reliable service, competitive pricing, and user-friendly booking through its online platform at www.dreamflyvacation.com.
Role Description The Travel Consultant role is a full-time, on-site position based in Okhla phase 3.
The Travel
Consultant will advise clients on destinations, itineraries, and travel options, tailoring packages to meet specific preferences and budgets. Daily responsibilities include managing travel arrangements, creating and coordinating with partner agents, and ensuring accurate documentation for flights, hotels, and tours. The role also involves handling customer inquiries, resolving issues before and during travel, and promoting special offers and packages to maximize client satisfaction and sales.
The Travel
Consultant will work closely with internal teams to maintain up-to-date knowledge of travel products, policies, and promotions.
Qualifications
- Candidates should possess strong skills in Travel Consulting and Travel Management to design and oversee comprehensive travel plans.
- Candidates should possess skills in Travel Arrangements to handle bookings, changes, and cancellations efficiently.
- Candidates should possess excellent Customer Service skills to respond to inquiries, resolve concerns, and provide a positive client experience.
- Candidates should have effective communication and interpersonal skills, with the ability to work collaboratively with agents and suppliers.
- Candidates should be detail-oriented, organized, and comfortable using travel booking systems and basic office software.
- Prior experience in a travel agency or tour operations workplace is preferred; relevant certifications or diplomas in travel and tourism are an advantage.
- Should have experience in B2B sales.
- Should have experience in handling Asian destinations.