WeCredit is looking for a motivated, target-oriented, and experienced professional to join our team as a Team Leader – Collections. The ideal candidate should have prior experience in collections, proven team-handling capabilities, and a strong focus on achieving recovery targets and improving team performance.

Key Responsibilities:

- Lead, manage, and motivate a team of Collections Executives to achieve daily, monthly, and overall collection targets.
- Monitor individual and team performance, productivity, and collection efficiency.
- Allocate accounts and portfolios while ensuring timely follow-ups and effective resolution.
- Track collection performance and implement corrective measures to improve recovery rates.
- Provide regular coaching, guidance, and on-the-job support to team members.
- Conduct performance reviews and identify training and development needs.
- Monitor daily collection reports, MIS, and key performance indicators (KPIs).
- Ensure compliance with company policies, collection procedures, and professional customer interaction standards.




- Handle escalations and assist in resolving complex customer and account-related issues.
- Coordinate with internal teams to ensure smooth collection operations and timely case resolution.
- Identify performance gaps and implement strategies to reduce delinquency and improve productivity.
- Prepare and share regular performance updates with management.

Key Requirements:

- Prior experience in collections is mandatory.
- Proven experience in team handling or team leadership.
- Experience managing a team of Collections Executives will be an added advantage.
- Strong understanding of collection processes, recovery strategies, follow-ups, and delinquency management.
- A target-driven mindset with a robust focus on collections and productivity.
- Excellent communication, leadership, interpersonal, and problem-solving skills.
- Ability to perform effectively in a fast-paced, target-oriented environment.

📌 Team Leader – Collections (Udaipur)
🏢 Wecredit
📍 Udaipur