28 Oct
|
UNext Learning
|
Bengaluru
28 Oct
UNext Learning
Bengaluru
Company Description UNext Learning is dedicated to making higher education more affordable and accessible through a comprehensive technology platform that enables universities and colleges to deliver online courses and degree programs. The organization focuses on learners who seek to advance their careers through re-skilling, up-skilling, and workforce development. UNext partners with universities to design outcome-driven programs that support tangible career growth and professional advancement.
The company strives to be a lifelong learning companion for its learner community, helping individuals unlock their full potential without limitations related to cost or location.
Role Description The Senior Sales Counselor role at UNext Learning is a full-time, in office position based in the Greater Bengaluru Area. The individual in this role will engage with prospective learners, understand their educational and career goals, and recommend suitable online programs offered through university partners. Day-to-day responsibilities include managing inbound and outbound inquiries, conducting needs-based consultations, guiding learners through the enrollment process, and maintaining accurate records in CRM systems.
The Senior Sales
Counselor will work to achieve and exceed sales targets, ensure high levels of customer satisfaction,
and collaborate with internal teams to improve the overall learner experience. The role also involves providing feedback on market trends and learner needs to support continuous improvement in program offerings and sales processes.
Qualifications
- Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on building trust and long-term relationships.
- Excellent Communication abilities, both verbal and written, to conduct clear consultations and explain program details effectively.
- Proven Sales experience, ideally in education, edtech, or services, with a track record of meeting or exceeding enrollment or revenue targets.
- Solid Organization Skills to manage multiple leads, follow-ups, and documentation efficiently in a fast-paced environment.
- Experience using CRM or sales management tools, and comfort working with data to track performance and refine outreach strategies.
- Bachelor’s degree in any discipline; a background in business, marketing, or education is an advantage.
- Ability to work on-site in the Greater Bengaluru Area and collaborate effectively with cross-functional teams.
- High level of motivation, resilience, and ethical conduct in all learner interactions.
📌 Senior Sales Counselor - In Office (Bengaluru)
🏢 UNext Learning
📍 Bengaluru