Qualification & Experience:

BE with 7 to 10 years of experience

Job Requirements

- Lead planning, disposition and control of all customer orders from order entry to delivery
- Track all open orders and improve delivery reliability (on‑time delivery) in close collaboration with Supply Chain, Production and Logistics.
- Ensure transparent communication with customers and Sales on order status and identify potential delays or bottlenecks at an early stage.
- Align with Global Order Management on revenue, delivery performance and problem‑solving
- Harmonize and automate Order Management processes in alignment with IT and Global OM
- Define and document standard operating procedures and ensure adherence.
- Use and further develop the Flender Analytic Cloud (FAC)



for KPIs and decision‑making
- Act as key business partner for the SAP S/4HANA transformation in Order-to-Cash
- Several years of experience in Order Management / Customer Service / Supply Chain, incl. leadership
- Strong expertise in order‑to‑cash processes and delivery performance
- Experience with SAP ERP; SAP S/4HANA and BI/analytics tools (e.g. SAC) are a plus
- Very positive English skills and strong stakeholder management
- Hands‑on, analytical, and comfortable in an international environment

📌 Senior Engineer /Manager - Order Management (Chennai)
🏢 Flender
📍 Chennai