28 Oct
|
Admatazz
|
Mumbai
Admatazz is looking for a proactive, organised, and client-focused Sr. Account Executive with 4 years of experience, preferably in a digital, creative, or advertising agency.
The ideal candidate should have a good understanding of brand communication, digital campaigns, social media, and client servicing. The candidate should be comfortable managing day-to-day client communication, coordinating with internal teams, tracking project timelines, and ensuring the smooth execution of campaigns and deliverables.
We are looking for someone who is detail-oriented, takes ownership of assigned tasks, communicates effectively, and can work collaboratively with creative, social media, strategy, and other internal teams to deliver quality work.
Key Role
1. Client Servicing & Communication
- Act as a point of contact for day-to-day client communication and queries.
- Build positive working relationships with clients and understand their requirements.
- Participate in client calls and meetings, take notes, and track follow-up actions.
- Ensure timely communication of updates, feedback, and project status to clients.
- Coordinate with internal teams to address client requirements and resolve queries.
2. Account & Project Coordination
- Coordinate projects from briefing to execution and final delivery.
- Prepare clear briefs based on client requirements and share them with the relevant internal teams.
- Track project timelines, deliverables, approvals, and feedback.
- Follow up with creative, copy, design, social media, and production teams to ensure timely execution.
- Identify potential delays or challenges and escalate them to the Account Manager when required.
3. Campaign & Content Execution
- Support the execution of digital campaigns,
social media content, and brand communication initiatives.
- Ensure that creative deliverables are aligned with client briefs and brand guidelines.
- Coordinate content calendars, campaign assets, and other communication requirements.
- Stay updated with social media trends, digital formats, and relevant industry developments.
- Assist in implementing campaign ideas and content recommendations in coordination with internal teams.
4. Internal Team Coordination
- Work closely with creative, copy, design, social media, strategy, and production teams.
- Communicate client feedback clearly and ensure the required revisions are coordinated.
- Ensure all stakeholders are aligned on briefs, timelines, and deliverables.
- Manage multiple tasks and priorities efficiently.
- Maintain explicit communication between clients and internal teams throughout project execution.
5. Account Support & Growth
- Understand client brands, products, services, and business objectives.
- Identify opportunities to suggest relevant content ideas and campaign initiatives.
- Support Account Managers in developing presentations, proposals, and campaign recommendations.
- Assist with new business pitches and other account-related requirements when needed.
- Contribute to building strong client relationships and improving account satisfaction.
6. Reporting & Documentation
- Maintain project trackers, content calendars, meeting notes, and account documentation.
- Track pending approvals, feedback, revisions, and deliverables.
- Prepare regular project updates and status reports.
- Ensure account-related information and communication records are organised and up to date.
- Support Account Managers in monitoring project progress and client satisfaction.
📌 Senior Account Executive (Mumbai)
🏢 Admatazz
📍 Mumbai