Position: Salesforce Service Cloud Technical Developer

Experience: 6–9 Years

Location: Pune (Hybrid)

Employment Type: Full time / Contract

Immediate joiner only

Job Summary

We are looking for an experienced Salesforce Service Cloud Technical Developer with 6–9 years of hands-on Salesforce development experience. The ideal candidate should have strong expertise in Service Cloud customization, Apex development, Lightning Web Components (LWC), integrations, and Salesforce automation.

Key Responsibilities

- Design, develop, and customize Salesforce Service Cloud applications.
- Develop Apex classes, triggers, Lightning Web Components (LWC), and Visualforce components as required.
- Configure and customize Service Cloud features such as Cases, Queues, Assignment Rules, Escalation Rules, Email-to-Case, and Omni-Channel.
- Build automation using Salesforce Flows and other declarative tools.
- Develop and maintain REST/SOAP API integrations with external systems.
- Work with SOQL, SOSL, custom objects, validation rules, and security models.
- Troubleshoot technical issues, optimize performance, and resolve defects.
- Participate in code reviews, unit testing, deployments, and production support.




- Collaborate with functional consultants, business analysts, and stakeholders to deliver solutions.

Required Skills
- 6–9 years of Salesforce development experience.
- Strong hands-on experience with Salesforce Service Cloud.
- Expertise in Apex, Triggers, LWC, SOQL/SOSL, and Salesforce Flows.
- Experience with Service Cloud features such as Case Management, Omni-Channel, and Email-to-Case.
- Experience with REST/SOAP APIs and system integrations.
- Knowledge of Salesforce security, governor limits, debugging, and performance optimization.
- Experience with Git, Salesforce deployment tools, and CI/CD practices.
- Strong communication and problem-solving skills.

Preferred Skills
- Salesforce Platform Developer I/II certification.
- Experience with Salesforce DX, Copado, Gearset, or similar deployment tools.
- Knowledge of Experience Cloud or other Salesforce clouds.
- Experience working in Agile/Scrum environments.

? Interested candidates can reach out via DM or share their updated resume at [email protected]. Immediate joiners are preferred.

📌 Salesforce Service cloud Developer (Pune)
🏢 Runmap Infotech Private
📍 Pune