28 Oct
|
Etech Global Services
|
Gandhinagar
28 Oct
Etech Global Services
Gandhinagar
About the Role:As a Sales Executive (Hospitality, B2C Inside Sales), you will sell stays, packages, and experiences for Amrit Ocean Resort, a luxury wellness resort in Florida, directly to US guests.
This is a hands-on, phone-first sales role where you will identify the right prospects, make calls, build rapport, and close bookings independently. This is not a supervisory position. If you are a natural closer who enjoys speaking with customers over the phone, we will train you on the hospitality side.
Location: Gandhinagar, Gujarat
Work Mode: Office-based
Job Type: Full-time
Shift: US shift
Reports To: Head of Hospitality Revenue and Operations
What We Offer
- Canteen Subsidy
- Night Shift allowance as per process
- Health Insurance
- Tuition Reimbursement
- Work-life balance initiatives
- Rewards & Recognition
What You'll Be Doing:
- Generate leads and identify suitable prospects from web enquiries, abandoned bookings, past guests, event enquiries, and your own outreach.
- Make outbound and cold calls to prospects, and follow up persistently until you reach a decision.
- Handle inbound enquiry and reservation calls and convert them into confirmed bookings.
- Sell rooms, suites, spa and wellness packages, retreats, dining, and, where assigned, residences.
- Upsell room categories, length of stay, and add-on services on every call.
- Log every call, lead, and booking in the CRM with the correct source code.
- Meet daily and monthly targets for calls, conversion,
and revenue.
- Pass guest feedback and service issues to the team lead so they reach the property.
What We Expect You to Have:
- Experience in outbound or cold calling, telesales, inside sales, lead generation, or telecalling/headhunting-style outreach.
- Relevant experience may come from any industry, including travel, real estate, education, insurance, banking, telecom, e-commerce, or recruitment.
- A proven record of meeting or exceeding individual sales, calling, or conversion targets.
- Comfort with B2C selling, including talking to individual customers, understanding their needs, handling objections, and closing sales.
- Transparent and confident spoken English suitable for calls with US customers.
- Resilience, a persuasive and friendly phone manner, and strong follow-through.
- Willingness to work US shift hours, including weekends on rotation.
Experience Level:Entry level to 3 years of experience. Strong freshers with calling or sales internship experience and excellent communication skills are welcome.
Nice to Have (Not Required):
- Experience selling to US, UK, or international customers by phone.
- Experience in hospitality, travel, wellness, luxury, or high-ticket sales.
- Familiarity with a CRM or a reservations system such as Opera or SynXis.
- Experience in recruitment or headhunting, where sourcing, outreach, and persuasion are core skills.
📌 Sales Executive (Hospitality,C Inside Sales) (Gandhinagar)
🏢 Etech Global Services
📍 Gandhinagar