Company: SkillsNCR (https://skillsncr.com)

Location: Gurugram (Gurgaon), Haryana

Job Type: Full-time | Work from Office Only

Experience: Preferably 2–5 years in B2C sales, education counselling, admissions or related customer-facing sales roles

Reporting To: Founder / Business Leadership

About SkillsNCR::

SkillsNCR is an early-stage EdTech and employability startup based in Gurugram, currently in its pre-launch, pre-revenue and market-validation phase.

We have developed two offerings:

- SchoolReady: Structured learning, regular study habits, practice and accountability for school students.
- WorkReady: Practical, job-relevant capability development for graduates and young professionals.

We are currently building our customer pipeline through lead generation, direct outreach, community engagement and follow-ups, with the objective of converting qualified interest into our initial paid programme enrolments. We want applicants to understand our stage clearly: we are not an established education company with a large existing customer base, a predictable flow of inbound leads or a mature sales department.

We are building these foundations.

About the role ::

We are looking for a dedicated, proactive and commercially driven Sales & Enrolment Executive to take ownership of the customer sales journey—from the first conversation through qualification, counselling, follow-up and paid enrolment.

This is a hands-on individual contributor role in which you will work closely with the founders.

You must be comfortable taking initiative, speaking with prospective customers, handling objections, maintaining accurate records and working towards measurable sales outcomes.

You will not simply receive a list of leads and make calls. You will also help us understand customers, develop effective sales conversations, improve follow-up processes and identify opportunities to generate qualified interest.

Key Responsibilities::

Lead Engagement and Conversion

- Contact prospective customers through calls, WhatsApp, email and approved outreach channels.
- Engage parents for SchoolReady and graduates/young professionals for WorkReady.
- Understand customer needs, challenges, expectations and readiness to enrol.
- Explain programme offerings,



delivery formats and fees accurately.
- Conduct follow-ups and move qualified prospects towards consultations, registrations and paid enrolments.
- Handle concerns and objections professionally without aggressive or misleading selling.

Sales Pipeline Management

- Maintain accurate records of leads, conversations, follow-ups and outcomes in the CRM.
- Track every active opportunity and ensure no qualified lead is forgotten.
- Maintain visibility into pipeline stages, conversion performance and lost-sale reasons.
- Provide concise daily activity updates and weekly sales performance reviews.

Business Development

- Identify suitable local outreach and referral opportunities.
- Support lead engagement at schools, residential communities, events and other approved local activities.
- Develop relationships with prospective customers and relevant community contacts.
- Share market feedback, customer objections and competitor observations with the founders.

Sales Process Development

- Help build effective calling scripts, qualification questions and follow-up practices.
- Recommend improvements based on real customer conversations.
- Work collaboratively with marketing and programme teams to ensure enquiries are handled promptly and accurately.

Essential Requirements

- Currently residing in Gurugram/Gurgaon.
- Available to work full-time from our Gurugram office. No work-from-home or hybrid arrangement.
- Demonstrated experience in direct customer-facing sales, preferably B2C.
- Evidence of converting enquiries or prospects into paying customers.
- Strong verbal communication in Hindi and English.
- Ability to handle objections, conduct structured follow-ups and ask for the sale.
- Comfortable using CRM systems, spreadsheets, calls, email and WhatsApp for sales operations.
- Self-motivated, organised and accountable for results.




- Comfortable working independently in an early-stage startup.

Preferred

- Experience in EdTech, education admissions, training, coaching, career development or service sales.
- Familiarity with parents, students, graduates or young-professional audiences.
- Experience in local outreach, community engagement or referral-based sales.
- Previous experience building a sales pipeline or operating without a large support team.

We will evaluate performance based on:
- Quality and timeliness of lead engagement.
- Qualified customer conversations and consultations.
- Follow-up discipline and CRM accuracy.
- Conversion of suitable prospects into paying customers.
- Ability to identify objections and improve the sales approach.
- Ownership, reliability, initiative and professional customer handling.

Initial sales targets will be established against real lead volumes, customer response and programme readiness rather than assumed historical sales performance. We believe transparency matters.

SkillsNCR is an early-stage, pre-revenue business currently testing and validating its market offerings.

The successful candidate should understand that:

- Business processes are still evolving.
- Customer acquisition and predictable sales conversion are being established.
- You will work directly with the founders.
- You may need to help build processes rather than inherit established ones.
- Initiative, resilience, adaptability and commercial ownership are particularly important.

This opportunity is suitable for someone who enjoys building a business and is motivated by the opportunity to contribute meaningfully from an early stage. This is a strictly work-from-office position in Gurugram.

Applicants must already be based in Gurgaon/Gurugram and available for regular in-office work. Local customer meetings and planned events may also form part of the role.

Remote or hybrid work is not available for this position.

Please submit your updated CV either at [email protected] along with answers to the screening questions.

- We are particularly interested in understanding your actual sales experience, results, ability to work independently and reasons for joining an early-stage company.

📌 Sales & Enrolment ExecutiveC Sales (Gurugram)
🏢 SkillsNCR
📍 Gurugram