Please read carefully.

Preferred Eligibility

- Degree: Bachelor’s degree in Hotel Management, Hospitality, Business Administration, or related field.
- Domain Expertise: Proven track record in managing central reservations, luxury wellness bookings, HNI guest correspondence, room inventory allocation, and rate parity across direct and trade channels.
- Experience: Minimum 5+ years of total reservation and guest relations experience, with at least 2+ years leading a central reservations desk in an ultra-luxury resort, wellness retreat, or boutique destination spa network.
- Full-time corporate office role based in Gurgaon; comfortable coordinating with on-site operations and medical teams.

Full time on-site Role
- Central Reservation Manager
- Location: Gurgaon (Corporate Office)

- Central Booking & Inventory Management
- Inbound Lead Handling & Conversions
- Coordination with Dehradun Clinical & Operations Desks
- Channel & Travel Trade Bookings
- Payment Processing & Invoicing
- Pre-Arrival Guest Experience and pre-arrival documentation,



journey guidelines, Sattvic sanctuary policies, and prompt confirmation notes.

Must-Have Skills & Qualities
- Mastery of up-to-date Hotel Property Management Systems
- Exceptional consultative phone and written communication skills
- Clear understanding of medical wellness stays
- High operational discipline, attention to detail, and calm crisis-handling
- Fluency in English and Hindi

How to Apply Send the following to [email protected]
- Your updated CV/Resume
- Answers to these questions in the email:
- How many years of reservations experience do you have in a luxury wellness resort?
- Are you comfortable working in our Gurgaon corporate office?
- Which Property Management Systems or booking engines have you actively worked on?
- What is your current CTC, expected CTC, and notice period?
- Can you join within 20 days of selection?

📌 Reservation Manager - Wellness Resort (Dehradun)
🏢 Om Kalyanam
📍 Dehradun