Oracle Argus / Empirica Business Analyst - Senior Level
Experience: 5-8 Years
Role Focus: L2 Support, Implementation, Functional & Technical Leadership
Position Summary
Lead functional and technical support for Oracle Argus Safety and Oracle Empirica platforms.
Drive implementation, enhancements, application stabilization, root cause analysis, and stakeholder engagement.
Key Responsibilities
- Provide advanced L2 support and oversee critical incident resolution.
- Lead root cause analysis and problem management activities.
- Support system implementations, upgrades, migrations, and integrations.
- Gather requirements and prepare functional specifications.
- Troubleshoot application, interface, database, and batch processing issues.
- Coordinate with business users, vendors, and technical teams.
- Support regulatory reporting and signal detection processes.
- Mentor junior analysts and support knowledge management.
Required Skills
- Strong hands-on experience in Oracle Argus Safety and Oracle Empirica.
- Robust SQL and database troubleshooting.
- Understanding of WebLogic, integrations, and application architecture.
- Expertise in pharmacovigilance workflows, E2B reporting, aggregate reporting, and signal
management.
- Experience in implementation and release management.
Preferred Qualifications Oracle Argus certification, ITIL knowledge, validation (CSV) experience, and exposure to cloud-hosted PV environments.