Salary Range: ₹30,000–₹35,000 per month
Experience Required: 1–3 years (E-commerce / D2C preferred)
About the role
We are looking for a detail-oriented and responsible Marketplace Operations Associate specializing in Quick Commerce operations, particularly Blinkit and Zepto, to manage end-to-end order processing, inventory coordination, dispatch, and daily operational activities across quick commerce and other e-commerce marketplaces.
The ideal candidate should have hands-on experience with Blinkit, Zepto, and other quick commerce platforms, along with a strong understanding of order fulfillment, inventory management, and marketplace operations.
Key responsibility
- Manage end-to-end order processing and dispatch across Blinkit, Zepto, Swiggy Instamart, and other quick commerce platforms.
- Handle marketplace operations across Amazon, Flipkart, and Nykaa, as required.
- Ensure timely shipment creation, labeling, and handover to logistics partners.
- Coordinate with the warehouse team for accurate picking, packing, quality checks, and dispatch.
- Monitor inventory levels and maintain accurate stock updates across all platforms.
- Work on Unicommerce or similar Order Management Systems (OMS) to manage order flow and tracking.
- Monitor dispatch delays, cancellations, returns, and other operational issues.
- Handle safety claims, stock discrepancies, and reimbursement cases on marketplaces.
- Maintain proper documentation for invoices, audits, and shipment records.
- Coordinate with Blinkit, Zepto, and other marketplace account managers to resolve operational issues.
- Monitor platform performance, service-level agreements (SLAs), and operational compliance.
Preferred skills & Experience
- Hands-on experience with Quick Commerce operations, especially Blinkit and Zepto.
- Understanding of quick commerce order processing, inventory management, replenishment, and dispatch operations.
- Experience with Swiggy Instamart or other quick commerce platforms is an advantage.
- Familiarity with Amazon Seller Central, Flipkart Seller Hub, and Nykaa Partner Portal is a plus.
- Experience with Unicommerce, Vinculum, or similar OMS platforms.
- Understanding of marketplace policies, SLAs, penalties, and operational requirements.
- Robust attention to detail and the ability to manage high order volumes efficiently.
What we are looking for
- A professional with practical experience in Quick Commerce and marketplace operations.
- Someone who can independently manage Blinkit and Zepto operations.
- A process-driven and disciplined individual who prioritizes accuracy and timely execution.
- Ability to work efficiently in a fast-paced D2C startup environment.
- A strong ownership mindset to ensure smooth daily operations and successful dispatch.
- Excellent coordination and problem-solving skills.
Interested candidates can contact us:
Phone: 87963 26688
Email:
[email protected]
📌 Marketplace Operations Associate – Quick Commerce (Gurugram)
🏢 Nidhi's Grandmaa Secret
📍 Gurugram