Company Description North Property Management focuses on maximizing property value while enhancing tenant satisfaction. The company uses a comprehensive management approach to ensure smooth daily operations and timely maintenance. With a strong emphasis on tenant needs, North Property Management supports higher tenant retention and reliable occupancy.

This approach contributes to positive cash flow for landlords and a reliable living experience for tenants, creating a balanced environment for all stakeholders.

Role Description: Marketing & Customer Service Specialist

Location: Remote (work from home), India-based candidates

Schedule: Full-time, 6:30 PM to 2:30 AM IST (aligned with Eastern Time business hours)

About the role

We’re looking for a motivated professional who can handle both marketing and customer service from home. You’ll help us reach new customers through social media and online content, and you’ll be the friendly, reliable voice customers hear when they call or message us. This role suits someone who is self-directed, enjoys variety, and wants to help shape how our brands are seen.

What you’ll do

Create and schedule social media content for our brands (Facebook, Instagram, LinkedIn, YouTube Shorts)





Help plan and run marketing campaigns, including lead generation and promotions

Respond to customer inquiries by phone, email, and messaging in a professional, friendly manner

Book appointments, follow up with leads, and keep customer records up to date

Track campaign results and customer feedback, and suggest improvements

Support tenants, homeowners, and clients with questions about our services

What we’re looking for

Experience in marketing, social media, or customer service (or a combination of both)

Strong written and verbal communication skills

Comfort with social media platforms and basic design tools such as Canva

Self-motivated, organized, and dependable, with the discipline to manage your own schedule

Patient and solution-focused when dealing with customers

Familiarity with CRM or scheduling tools is an asset

Equipment and setup A personal computer (Windows 10/11 or macOS) with at least 8 GB of RAM and a current web browser

Reliable high-speed internet with a backup option if possible A headset with a microphone and a webcam for calls and video meetings A quiet, private workspace during your working hours

📌 Marketing & Customer Service Specialist (India)
🏢 North Property Management
📍 India