- Single point of contact responsible for planning and execution for Outbound logistics.
- Manage all logistics data with strong analytical skills.
- Oversee the entire order-to-delivery (O2D) process.
- Handle stakeholder management, both internal and external, including all logistics service providers.
- Oversee logistics data management, including Logistics contract management, customer master data, and logistics KPI databases.
- Optimize logistics costs.
- Coordinate logistics data with cross-functional teams.
- Monitor MIS and implement corrective actions if targets are not met.
- Drive improvement projects within the logistics area i.e.
Network
Optimization
- Conduct regular process audits.
- Ensure compliance with legal and statutory regulations.
- Provide adequate training for the team.
- Definition of logistics SLAs, inbound/outbound contracts and penalty clauses with periodic refresh including facilitating negotiations, coordinating with services providers for negotiation with periodic validation.
- TMS & other software understanding.
- Responding to logistics queries to the Customer care teams.
Deliverables:
- Oversee the order-to-delivery process as per business Target.
- Manage and optimize logistics costs.
- Ensure qualitative, damage-free deliveries to maintain high customer satisfaction (PPM).
- Plan logistics to minimize detention times for P2P movements.
- Effectively monitor logistics performance from all Logistics Service Providers.
Preferred Industries
Logistcs/Cour.Fre.WhLogistics
Education Qualification
Bachelors of Technology; Bachelor of Engineering
General Experience
8-10 years of experience handling logistics preferably in Auto / FMCG / e-commerce companies and preferably strong command in supply chain
Critical Experience
- Solid analytical skills and comfortable with MS Office – Excel, Word, Power Point, Power Bi.
- Good oral and written communication skills.
- Preferred to have knowledge of SAP modules – MM and SD.
- Hands on experience to driving new projects in logistics.
- Excellent change management skills and agile problem-solving approach.
- Functional Competency.
- Adequate knowledge of Logistics Management including service & cost
- Should have knowledge of QC tools and Problem-solving tools.
- Adequately conversant with Warehouse Management, Logistics Management, Procurement activity.