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- IT Department Systems Specialist/Associate Engineer/Sr.

Systems

Specialist

- User onboarding & offboarding management
- Ensure asset readiness by installing operating systems via SCCM and basic software installation
- Ensure the checklist is followed and confirm the system is hardened
- Handling of L1 &
- L2 tickets within the targeted SLA
- Configuring customer-specific tools and accesses
- Troubleshooting and fixing HW &
- SW related issues by coordinating with vendors if required
- Upgradation of HW &
- SW when required
- User data backup
- Performing periodic audits for HW &
- SW assets
- Network printer installation and troubleshooting
- Asset tracking and managing the asset inventory
- Management of asset life cycle




- Ticket management in ITSM ticketing tool based on ITIL standards
- Troubleshooting non-compliant systems of SCCM, In-tune, Endpoint & patch
- Ensuring IT asset segregation on a project-wise basis
- Installation of operating systems, hardware, and software
- Adherence to IT&IS; policies and processes
- Basic troubleshooting of IT software & hardware
- Learning and troubleshooting recent tools and services
- Understanding user problems and resolving issues within the defined SLA
- Ready to adopt any new technology
- Asset inventory management
- Ensuring IT asset segregation on a project-wise basis.

📌 IT-System Specialist Intern-1 (Bengaluru)
🏢 ALTEN India
📍 Bengaluru