28 Oct
|
VJC Overseas
|
Hyderabad
28 Oct
VJC Overseas
Hyderabad
HR & Business Operations Manager – VJC Overseas
About VJC Overseas
VJC Overseas is an established overseas education, immigration, and visa consultancy helping individuals achieve their international career and migration goals. We are looking for a dynamic, result-oriented HR & Business Operations Manager to lead recruitment, improve sales performance, and manage HR operations across our Hyderabad and Bengaluru branches.
Role Overview A hands-on leadership role requiring expertise in recruitment, sales team performance, end-to-end HR management, statutory compliance, and multi-branch operations. The ideal candidate must take ownership, drive accountability, and deliver measurable results.
Key Responsibilities
- Recruitment & Talent Acquisition – Top Priority
- Lead end-to-end hiring for sales, counselling, visa processing, customer service, operations, and other critical roles.
- Prioritize vacancies, build talent pipelines, ensure timely hiring, and manage onboarding and workforce planning.
- Identify candidates with solid communication, sales, leadership, and performance-driven capabilities.
2. Sales Team & Performance Management
- Recruit, develop, and manage a high-performing, sales-oriented workforce.
- Establish KPIs, individual targets, and team benchmarks; monitor daily, weekly, and monthly performance.
- Conduct performance reviews, address underperformance through improvement plans, and make appropriate retention or separation decisions in accordance with company policy and applicable law.
- Build a motivated, accountable, target-driven culture.
3. End-to-End HR Management
- Manage the employee lifecycle, including onboarding, attendance, leave, engagement, appraisals, grievances, disciplinary matters, and exits.
- Develop HR policies, procedures, employee handbooks, and internal guidelines.
- Maintain employee records, employment agreements, appointment letters, warning letters, and other HR documentation.
- Ensure consistent HR processes across both branches.
4. Statutory Compliance
- Coordinate PF/EPF, ESI, payroll-related requirements, and other applicable statutory obligations.
- Maintain statutory registers and compliance records, coordinate timely filings, and stay updated on labour laws.
5. Multi-Branch Operations
- Coordinate HR, workforce planning, and performance management across Hyderabad and Bengaluru.
- Review staffing, attendance, productivity, and operational challenges with branch teams and management.
- Travel between branches as required.
6. HR Strategy & Reporting
- Prepare recruitment, manpower, attrition, attendance, and employee performance reports.
- Track hiring timelines, recruitment costs, employee productivity, and target achievement.
- Implement practical systems to improve efficiency, accountability, and business performance.
Candidate Profile
- 5–10 years of relevant experience in HR management, recruitment, and performance management.
- Proven experience in high-volume hiring, team building, and managing sales-driven teams, preferably in immigration, overseas education, visa consultancy, recruitment, or other target-oriented service industries.
- Strong knowledge of HR operations, employee documentation, payroll coordination, PF/EPF, ESI, and statutory compliance.
- Excellent leadership, communication, negotiation, and people-management skills.
- Proficiency in HRMS, MS Excel, reporting, and employee data management.
- Ability to set targets, manage underperformance, make difficult employee decisions, solve problems, and work independently across multiple branches.
What We Expect A proactive, execution-focused professional who takes ownership, fills critical vacancies quickly, builds strong teams, supports sales productivity and profitability, makes data-driven decisions, and aligns HR practices with business growth.
Performance Expectations
Success will be measured by timely hiring, quality of hires, employee retention, sales target achievement, improved productivity, accurate documentation, statutory compliance, and effective coordination across both branches.
Why Join VJC Overseas?
- Own a high-impact managerial role with direct business involvement.
- Contribute to team building, sales performance, and organizational growth.
- Lead multi-branch HR operations, implement systems, and deliver measurable results.
📌 HR & Business Operations Manager (Hyderabad)
🏢 VJC Overseas
📍 Hyderabad