Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

28 Oct
|
CIEL HR
|
Bengaluru

28 Oct

CIEL HR

Bengaluru

Roles and Responsibilities

- Handle customer inquiries via phone calls, emails, and chats to resolve their concerns and provide solutions.

- Provide accurate information on products/services offered by the company to customers.

- Identify opportunities for upselling/cross-selling of relevant products/services to existing customers.

- Maintain a high level of professionalism while interacting with customers through various communication channels (inbound voice process).

- Collaborate with internal teams to resolve complex issues that require escalation.

📌 Customer Support Executive (Bengaluru)
🏢 CIEL HR
📍 Bengaluru

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