About the Role

We are looking for a seasoned leader to provide strategic direction, operational oversight, and governance for large-scale Coding Operations. The ideal candidate will have robust expertise in team leadership, quality assurance, continuous improvement, and client service excellence.

? Key Responsibilities

- Lead and manage large-scale operations with 650+ FTEs, ensuring seamless and efficient delivery.
- Partner with RCM Operations leadership to develop and execute strategies aligned with organizational goals.
- Drive operational excellence by improving accuracy, productivity, quality, and client satisfaction.
- Establish strong governance frameworks for Coding Operations, Quality Assurance, and Continuous Improvement.
- Identify root causes of operational challenges and implement sustainable corrective actions.
- Build and maintain a cost-effective, stable workforce to manage changing business volumes.
- Mentor and develop leaders, fostering accountability, collaboration, and a high-performance culture.
- Evaluate training effectiveness through qualitative and quantitative measures, feedback, and surveys.




- Optimize resource utilization while ensuring adherence to organizational policies and leadership principles.

? Required Qualifications

✅ 18+ years of relevant professional experience

✅ Strong understanding of Quality Assurance standards and methodologies

✅ Proven experience in managing large teams and complex operations

✅ Excellent leadership, communication, and stakeholder management skills

✅ Strong cross-functional collaboration and people management capabilities

? Preferred Qualifications

- Coding certification from AHIMA/AAPC
- Exposure to Lean Six Sigma and process improvement methodologies
- Strong analytical skills, including interpreting operational data, identifying trends, and developing actionable recommendations
- In-depth knowledge of operational management, governance, and industry best practices

? Who Should Apply?

Experienced healthcare RCM leaders who are passionate about building high-performing teams, strengthening operational governance, improving quality, and delivering measurable business outcomes.

📌 Deputy General Manager - Medical Coding Operation (Bengaluru)
🏢 LogixHealth
📍 Bengaluru