- Handle inbound/outbound sales calls and customer enquiries.
- Monitor live operations, vehicle tracking and service assignments.
- Manage Facebook/Instagram messages and customer complaints.
- Update CRM records and coordinate with internal teams.
Requirements
- Excellent English and Hindi communication skills.
- Valuable typing speed (30+ WPM) and CRM knowledge.
- Ability to multitask and work in 24×7 rotational shifts, including nights and weekends.
📌 Customer support operation executive (Noida)
🏢 DialDesk
📍 Noida
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