We are seeking a motivated and dynamic Customer Service Representative specializing in International Sales to join our team in the Delhi-NCR region. In this role, you will be the first point of contact for our international clients, providing exceptional service and support to enhance their experience with our products and services.

Key Responsibilities

- Engage with international customers via phone, email, and chat to address inquiries, resolve issues, and provide product information.
- Collaborate with the sales team to understand customer needs and promote relevant products and services.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Assist in the development of customer service policies and procedures to improve efficiency and customer satisfaction.
- Provide feedback to management regarding customer trends and potential areas for improvement.





Required Skills

- Strong communication skills in English and any additional language is a plus.
- Proven experience in customer service, preferably in an international sales environment.
- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Proficiency in using CRM software and Microsoft Office Suite.
- A customer-centric attitude with a passion for helping others. If you are looking to kickstart your career in customer service and sales, and you meet the above qualifications, we encourage you to apply. Join us in delivering outstanding service to our international clientele and be a part of our growing team.

This job is provided by Shine.com

📌 Customer Service Representative - International Sales (Delhi)
🏢 Sharda Consultancy Services
📍 Delhi