COMPANY: The Real Estate Hub (Real Estate Hub Private Limited)

LOCATION: Surat, Gujarat (Preferred Surat candiate)

WORKPLACE TYPE: On-site

EMPLOYMENT TYPE: Full-time

Are you great with people, quick to follow up, and someone clients remember for the right reasons? The Real Estate Hub is looking for a Customer Relationship Manager to own the client journey, from the first enquiry to possession and beyond.

⚠️ Open only to candidates currently based in Surat

? What you will do

- Respond quickly to recent property enquiries (phone, WhatsApp, email, walk-ins) and follow up consistently until a decision is made.
- Convert leads into site visits, and coordinate visits end-to-end: confirmations, sales team, transport and documents.
- Support the sales team in closing bookings and keep clients informed at every stage.
- Handle client queries and complaints promptly and professionally, and resolve them within agreed timelines.
- Manage post-sale support: allotment letters, agreement copies, receipts, payment reminders with payment collection and construction / possession updates.
- Build long-term relationships that bring referrals, and help organise customer meets and events.




- Keep the CRM system accurate and up to date, and share weekly reports with the Sales Manager.
- Handle client data with strict confidentiality.

•Persona should be responsible with his working

? What we are looking for

- Graduate in any discipline preferred: BBA / MBA / Commerce
- 2–3 years of experience in customer relationship, client servicing, tele-sales or real estate sales support.
- Fluent in Gujarati, Hindi and English (spoken and written)
- Confident on calls, polite and solution-focused with clients
- Organised, with strong follow-up discipline
- Comfortable with CRM software, MS Excel, email and WhatsApp Business
- Knowledge of real estate market will be an advantage (Exceptation)

? What we offer
- Competitive Salary + performance incentive linked to the CRM team incentive pool
- Structured KRA / KPI-based performance review and annual appraisal
- Exposure to the complete real estate sales and client lifecycle
- A professional, disciplined and growth-oriented workplace

? Apply Via- Email- [email protected] or What's App your cv on - (phone hidden).

📌 Customer Relationship Management Executive (Surat)
🏢 THE REAL ESTATE HUB
📍 Surat