We are looking for a dedicated and customer-focused Customer Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience through excellent communication and problem-solving skills.
Key Responsibilities:
- Respond to customer queries via phone, email, or chat in a timely and professional manner
- Resolve customer complaints and escalate issues when necessary
- Maintain records of customer interactions and follow up as required
- Coordinate with internal teams to ensure customer satisfaction
- Meet quality and performance standards set by the organization
Skills Required:
- Excellent communication and interpersonal skills
- Active listening and empathy
- Time management and multitasking
- Skilled attitude and teamwork
📌 Customer Care Executive (Vadodara)
🏢 Cyber Hospitality
📍 Vadodara
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