Client Relations Associate (Kochi)

Client Relations Associate (Kochi)

28 Oct
|
Riafy Technologies
|
Kochi

28 Oct

Riafy Technologies

Kochi

Business Growth Owner (BGO) Type: Full-time Location: Kochi, Kerala, India Travel: Required Experience: Freshers welcome, up to a few years (sales experience is a plus) Salary: Rs 30,000–45,000 per month (tentative, based on experience) About Riafy Riafy Technologies Private Limited is an AI innovation company headquartered in Kochi, Kerala, building enterprise-scale AI agents for organisations around the world. Founded in 2013 by six engineering graduates, Riafy began by building consumer applications that today serve over 125 million users in 23 languages across 157 countries. More than a decade of this experience now underpins R10, Riafy's enterprise AI platform.

R10 enables organisations to deploy AI agents that go beyond answering questions to completing real work, from booking tickets and processing orders to guiding customers and supporting service teams. Riafy currently operates more than 150 live AI services and has processed over 1 trillion tokens in production enterprise environments. Its AI agents serve leading brands including IndiGo, Asian Paints, Lakmé, MG Motor, Federal Bank and Banglalink.

Riafy is a premium Agentic AI partner of Google Cloud and Meta. Its recognitions include the Google Cloud Partner Award 2026 for Social Impact: Accessibility Innovation, the Google Cloud Partner Award 2024 for Diversity, Equity & Inclusion (APAC), and The Economic Times AI Product of the Year 2026. Riafy was also showcased at Google I/O every year from 2015 to 2019.

As a Business Growth Owner, you will help bring Riafy's story to new clients and partners.

About the Role In simple words: you are the first point of contact between Riafy and potential clients and partners. You start conversations, understand what they need, bring in our product and tech teams at the right time, and keep the conversation moving until it becomes a business opportunity.



We are looking for a Business Growth Owner to support Riafy's client and partner engagement.

The role involves managing external communication, coordinating pre-sales activities (the steps that happen before a client signs, such as meetings and demos), identifying relevant business opportunities, and building relationships through industry events and networking. You will work closely with internal teams to understand client requirements, coordinate meetings and product demonstrations, maintain follow-ups, and keep business conversations moving forward. You will work directly with the founder.

This role suits someone who communicates clearly, takes initiative, stays organised, and is comfortable interacting with clients and partners.

What You Will Do Manage communication with prospective clients and partners, keeping each conversation organised and replying on time. Coordinate pre-sales activities: first discovery meetings (understanding the client's needs), product demos, POC discussions (small trial projects to show our solution works) and follow-ups. Attend industry events, conferences and networking opportunities to start conversations and identify potential clients and partners.

Understand what prospects need and work with internal teams to find the right solution and next steps. Track leads, keep accurate records of every interaction, and make sure no follow-up is missed. Check with internal teams that everything shared with clients is accurate, and that any commitment made is something we can deliver.

Help move promising opportunities towards a deal,



and support business development initiatives, proposals and client presentations as required. Travel for client meetings, industry events and other business requirements.

What We Are Looking For Clear verbal and written communication skills. Confidence in starting and managing professional conversations. Good listening, questioning and problem-solving skills. Strong organisational skills and attention to follow-ups and details.

Ability to coordinate with multiple people and manage competing priorities. Curiosity to understand business needs and quick learning of Riafy's products and solutions. Professional judgement, honesty and accountability when communicating with clients and partners.

Willingness to attend events and travel as required. Good to have (not mandatory): sales acumen or experience in sales, negotiation or client handling;

experience with events or networking; comfort with CRM tools, spreadsheets and presentations.

Who can apply: Freshers, and candidates with a few years of experience in sales, business development, partnerships, pre-sales or client coordination. If you have sales acumen, we would love to hear from you. A technical background is not mandatory; we will train you on Riafy's products.

What Success Looks Like

Prospects and partners get quick, clear and accurate responses. You build a steady pipeline of conversations, meetings and demos. Leads are tracked well and follow-ups are never missed. Clients trust you because you are honest about what Riafy can deliver.

What You Get

Direct exposure to the founder and to real client decisions. Hands-on experience selling enterprise AI to well-known brands. Training on Riafy's products and services. Growth towards senior ownership roles. Riafy is an equal-chance employer. We encourage women candidates to apply

📌 Client Relations Associate (Kochi)
🏢 Riafy Technologies
📍 Kochi

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